CLUB MARKETING 101

Web sites & Newsletters


The Internet has proven to be a valuable communication tool for businesses and organizations of all types. It is now the first resource people turn to for local information. Even in the sport of synchronized swimming more and more clubs are recognizing the advantages of operating a site. This includes better communication, community visibility and club cohesiveness.


Successful Site Development

Before getting started on your club’s Web site, it is important to determine the purpose and goals that you wish to accomplish with the site.

Key elements to consider before beginning a new Web site:

Content
Good, interesting content is what makes Web sites useful and popular. Focus energy on creating, compiling, and editing the most compelling information you can put online (practice and meet schedules, event results, photos, etc.). Showcase your club’s accomplishments and post recent news items.

Architecture
Your site should be constructed so that the information it contains is easily accessible. You should have a demand-driven architecture - consider what your audience might want to find on your site and structure your content accordingly. Including an overview of the site layout through a sitemap also helps visitors navigate through efficiently.

Graphics
The use of graphics and images not only attracts a visual interest to a site but also helps to communicate the main message of your site. Determine an overall look for your site and keep it consistent throughout. Remember, large images take longer to download and often turn away impatient visitors.

Technology
The Web is a rapidly growing medium where new technology appears almost every day. Before taking advantage of the latest Web site enhancements consider your audience, because new technologies can exclude Web users who lack current computers and software.

Maintenance
It is important to update your Web site on a regular basis, as this will encourage repeat visits and prevent your site from becoming stale. Consider creating and maintaining areas such as "What's New?", "Update," and "Hot Topic of the Month" and make them highly visible.


Getting Started

Once your site’s goals are established it’s time to begin creating your site.

Software
Many current desktop publishing and word processing programs such as Pagemaker and Microsoft Word have built in web-publishing features. Programs such as Microsoft FrontPage, are also quite easy to use and are relatively inexpensive. All of the options are perfect for the beginning Web designer.

Hardware
If you plan on including any club photos or logos on your site it is very helpful to have access to a scanner or digital camera. It is also possible to have film put on a disk or CD when it is processed to avoid the cost of a scanner.

Web Site Host
The next step in Web design is finding a place on the Internet to host your site. Online services such as AOL and Compuserve, as well as many local Internet Service Providers (ISPs) offer Web storage space for their subscribers. If your ISP does not provide enough Web space there are many ways to find free Web site storage. Sites such as tripod.com, geocities.com and angelfire.com all offer free hosting.

Get Noticed
Now that your site is up and running, spread the word. Submit your Web site address to the major search engines such as Yahoo!, Infoseek, and AltaVista. And don’t forget to notify USA Synchro so visitors can link to your site through www.usasynchro.org.


Web Site Do’s

  • Do answer the essential questions about your club - who, what, where, and when.
  • Do include club contact information - phone number, address or email - for feedback and inquiries.
  • Do maintain a simple, consistent look.
  • Do check all of your links for functionality.
  • Do link to www.usasynchro.org!


Web Site Dont’s

  • Don’t forget to maintain the site
  • Don’t post large graphics that take a long time to load
  • Don’t bury your information
  • Don’t hurt the viewer’s eyes with hard-to-read fonts or colored text on top of a colored background.
  • Don’t forget to get permission from an athlete’s parents before posting photos and full names.
  • Don’t forget to provide further contact information for your club.
Helpful Resources:

Examples of Club Sites:
www.meraquas.org
www.sculpins.org
www.seattlesynchro.com
www.aquanuts.org
www.aquamaids.org
www.alpineangelfish.org
www.ptxsynchro.org

Free Web Hosting:
www.tripod.com
www.geocities.com
www.xoom.com
www.dreamwater.com

Guidelines and Tips:
www.benton.org/Practice/Toolkit/cdi.pub.html
soyouwanna.com/site/syws/designpage/designpage.html

Free Graphics:
www.coolarchive.com
www.eclipsed.com
www.arcadia-animations.com


Newsletters

Along with Web sites, a regularly distributed club newsletter serves as an effective communication tool for teams. A newsletter is easy for anyone to put together and can be done with the most basic word processing software. It is a great way to keep parents, coaches, swimmers and even the surrounding community up to date on your club’s news.

There are two types of newsletters to choose from; internal and external.

Internal Newsletter Features:
An internal newsletter is intended for distribution solely among the organization’s members. A club’s internal newsletter can be used to notify members of schedule changes, team announcements, meet results and other important information.
Advantages:
Reliable tool to keep your club updated
No need to cater to an audience that is unfamiliar with synchro
Few feature articles, easier to create

Disadvantages:
Not a good tool to increase community awareness
Does not help with recruiting

External Newsletter Features:
An external newsletter is distributed not only to club members but also to the surrounding community. It can be sent to local reporters, the local sports commission, the YMCA or YWCA, Boys & Girls Clubs, scout troops, public libraries, schools, churches, synagogues and other civic organizations. An external newsletter should appeal to readers unfamiliar with the sport. Articles can include athlete spotlights and feature articles, meet results (list name, age, event, rank and score), and information where the public can find your club in action. This is a great tool to increase your club’s visibility around town and attract new members.

  • Advantages:
    Establishes a community connection
    Attracts media attention
  • Disadvantages:
    Takes longer to prepare
    Requires a bigger distribution effort

Newsletter Distribution:
To save costs on paper and postage a newsletter can easily be posted on your club’s Web site, or distributed through a mass electronic mailing. Newsletters can also be printed and handed out at club events, or mailed to all members. Remember, you can elimintae the cost of envelopes by sending your newsletters as self-mailers.

Designing your Newsletter:
Design a template for your newsletter to use for each issue. Don't get too fancy, as pictures and detailed artwork do not always photocopy well. Choose an easy-to-read font by avoiding all-caps and cursive styles for the body text. Don't be afraid to leave blank spaces. It's better to add an extra page to your newsletter than to cram it in and make the page look messy. Above all be creative and have fun with your newsletter!

 
 
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United States Synchronized Swimming, Inc. - 201 S. Capitol Avenue, Suite 901 - Indianapolis, IN 46225 phone: 317.237.5700

Copyright 2004, United States Synchronized Swimming, Inc.